Body Language and the First Line Manager
- 1st Edition - January 31, 2006
- Latest edition
- Author: Eunice Lawton
- Language: English
Body language can account for 70% of the message people give out. Aimed at first line management, this book examines basic body language, the impact that body language can have at… Read more
Description
Description
Body language can account for 70% of the message people give out. Aimed at first line management, this book examines basic body language, the impact that body language can have at work, and how we need to ensure that we are giving out the right non-verbal messages in different management situations. Practical tips are provided on how to improve communication and interaction through the use of appropriate body language.
Key features
Key features
- Aids self development, image and the understanding of others
- Improves performance at work
Readership
Readership
First line managers
Table of contents
Table of contents
Introduction; The importance of non-verbal communication; First impressions; Your image at work; Achieving assertiveness; Raising your profile; Body language basics v Building rapport; Meeting and greeting people; Presentation skills; Team meetings and briefings; Attending meetings; Gaining cooperation; Staff appraisal; Negotiating skills; Attending interviews; Other cultures; Putting non-verbal communication into practice.
Product details
Product details
- Edition: 1
- Latest edition
- Published: January 31, 2006
- Language: English
About the author
About the author
EL
Eunice Lawton
Eunice Lawton is an experienced and qualified manager and teacher. She has worked in the public, private and voluntary sector. Currently she delivers a variety of leadership and management courses.
View book on ScienceDirect
View book on ScienceDirect
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