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Communication in Nursing

  • 10th Edition - May 5, 2023
  • Latest edition
  • Author: Julia Balzer Riley
  • Language: English

Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 10th Edition adopts a uniquely practical and perso… Read more

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Description

Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 10th Edition adopts a uniquely practical and personal approach to the demands of today’s nursing practice, providing extensive examples, exercises, and techniques that help you apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. The 10th edition includes an emphasis on holistic self-care of the nurse, a new Confronting Bullying and Incivility with Honesty and Respect chapter, a new appendix mapping the AACN® Essentials domains to the text objectives, and case studies for the Next-Generation NCLEX® (NGN). In addition, the latest information on the topics of mindfulness, resilience, and interprofessional communication highlight the importance of implementing these tools in practice.

Key features

  • REVISED! Chapter updates include practical strategies to convey and sustain caring in digital settings in the Navigating the Expanding World of Digital Communication chapter and discussions on Watson’s Caring Theory in the Caring Communications with Clients and Colleagues whose Behaviors are Challenging chapter
  • Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work
  • Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, providing moments of relief from serious topics and revealing "a-ha" moments when theory becomes linked to practice
  • Discussion of the importance of interprofessional education and communication in the healthcare environment has been included
  • Exercises in each chapter, including reflective journaling, remediation, online and group activities, discussion topics, and more, help facilitate various learning types.
  • "Active Learning" feature in every chapter promotes active, goal-directed reading
  • End-of-chapter exercises titled Practicing (followed by the title of the chapter) provide specific opportunities for you to master techniques discussed in the chapter and hone your communication skills

Readership

Undergraduate nursing students

Table of contents

PART I Basic Competencies for Communication in Nursing

1. Responsible, Assertive, Caring Communication in Nursing

2. The Client–Nurse Relationship: A Helping Relationship

3. Starting with YOU: Understanding Yourself to Build a Foundation for Learning about Communication

4. Solving Problems Together

5. Understanding Each Other: Communication and Culture

6. Demonstrating Warmth

7. Showing Respect

8. Being Genuine

9. Being Empathetic

10. Honoring Professional Boundaries

11. Being Specific

12. Asking Questions

13. Expressing Opinions

14. Using Humor

15. Embracing the Spiritual Journey of Healthcaring: Meaning Making

PART II Advanced Competencies for Communication in Nursing

16. Requesting Support

17. Overcoming Evaluation Anxiety

18. Working with Feedback

19. Using Relaxation Techniques to Become More Mindful

20. Incorporating Imagery in Professional Practice and Self-Care

21. Incorporating Positivity into Life and Work

22. Learning to Work Together in Groups

23. Navigating the Complex World of Digital Communication

24. Learning Confrontation Skills

25. Refusing Unreasonable Requests

26. Caring Communication with Clients and Colleagues whose Behaviors Are Challenging

27. Confronting Bullying and Incivility with Honesty and Respect

28. Managing Team Conflict Assertively and Responsibility

29. Communicating at the End of Life

30. Continuing the Commitment to the Journey

Appendix
I: Chapter Objectives in This Book Mapped to the American Association of Colleges of Nursing (AACN) 2021 Essentials Domains
II: Holistic Self-Care Assessment
III: NGN Case Study Answers

Product details

  • Edition: 10
  • Latest edition
  • Published: July 27, 2023
  • Language: English

About the author

JB

Julia Balzer Riley

Affiliations and expertise
Faculty, “Caring Science, Mindful Practice, Massive Open Online Course (MOOC)” through the Watson Caring Science Institute, Faculty, Sage-ing® International, President Constant Source Seminars, Ellenton, Florida, USA