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Digital Health Maturity: Quality, Interoperability, and Innovation

  • 1st Edition - August 28, 2025
  • Latest edition
  • Editors: Siaw-Teng Liaw, Jitendra Jonnagaddala, Myron Anthony Godinho, Zoie Shui Yee Wilkins-Wong
  • Language: English

Digital Health Maturity: Quality, Interoperability, and Innovation provides a roadmap to move from endless pilots and ad hoc system purchase to a systematic, stepwise, and integr… Read more

Description

Digital Health Maturity: Quality, Interoperability, and Innovation provides a roadmap to move from endless pilots and ad hoc system purchase to a systematic, stepwise, and integrated approach to increasing digital health capacity. Specific guidelines, tools, and use cases are discussed to show how the digital health maturity metamodel (DHM3) can be put into actual practice. The book discusses topics such as foundations of digital health and how to put them into practice; organizational considerations for implementation; and best practices, tools, and pitfalls to avoid. In addition, it discusses the future of digital transformation and the impact of a global adherence to digital health. It is a valuable resource for researchers, students, policy makers, governments and anyone who is interested in learning more about digital health and its benefits worldwide.

Key features

  • Presents a practical guide and reference to understand and apply the digital health maturity assessment toolkit as the basis for developing, implementing and evaluating a digital health strategy and roadmap
  • Discusses a set of ICT capability milestones required to reach a DHM level by coordinating the planning and implementation that maximizes reaching the next level of digital health maturity
  • Describes tools and approaches needed to implement ICT changes required to reach a DHM maturity level

Readership

Researchers and graduate students on medical informatics, healthcare workers, clinicians​, Ministries of Health (MOH), donor agencies, WHO members

Table of contents

Section 1: THE DIGITAL HEALTH MATURITY METAMODEL AND TOOLKIT

1. Digital health maturity

Section 2: IMPLEMENTING THE DHM3 IN STAGES

2. Early maturity stages—Assessing, adapting, and getting control

3. Digital health maturity stage 3: Standardized and interoperable

4. Digital health maturity stage 4: Optimizing platform and services

5. Digital health maturity stage 5: Innovating platform and services

Section 3: PUTTING DHM FOUNDATIONS INTO THE ORGANIZATION

6. Methodologies for quality measurement, monitoring, and evaluation

7. Managing health systems to improve digital health maturity

8. Governance, trust, and reciprocity to advance digital health maturity

9. Digital health diplomacy, cooperation, and harmonization for global digital health maturity

Section 4: ESSENTIAL DIGITAL TOOLS AND PUBLIC GOODS

10. Mature and evidence-based digital public goods, including AI-DPGs

11. Addressing challenges with implementing essential digital tools

Section 5: EPILOGUE: NOW, NEXT STEPS & INNOVATING INTO THE FUTURE

12. Epilogue

Product details

  • Edition: 1
  • Latest edition
  • Published: September 23, 2025
  • Language: English

About the editors

SL

Siaw-Teng Liaw

Emeritus Professor Liaw MBBS, FRACGP, PhD, GAICD is a clinician scientist and informatician who uses mixed methodologies to research digital health, focusing on electronic decision support, mHealth, data quality & interoperability and ethical, legal & social issues. He has sustained international collaborations on his digital health program in Asia-Pacific, Europe, and America. He is a Fellow, American College of Medical Informatics (2012) and Founding Fellow, Australasian College of Health Informatics (2002), Australian Institute of Digital Health (2018), and International Academy of Health Sciences Informatics (2017). He chairs/co-chairs of the IMIA Primary Care Informatics WG and is a board member of the IAHSI. As Head, WHO Collaborating Centre on eHealth (AUS-135), he assisted WHO member states, especially low- & middle-income countries (LMIC), with digital health maturity metamodel (DHM3) based approaches to implement and sustain national digital health programs to achieve universal health coverage, safe and cost-effective integrated person-centered health services and community development. He has published extensively in the health informatics, general practice & integrated primary care disciplines.
Affiliations and expertise
Director, WHO Collaborating Centre on eHealth (AUS-135), UNSW, Australia

JJ

Jitendra Jonnagaddala

Dr Jonnagaddala is an academic in Faculty of Medicine, University of New South Wales (UNSW), Sydney, Australia. He is a medically trained doctor with an undergraduate degree in engineering, a master’s in information systems, and a PhD in medicine. His research focuses on the secondary use of routinely collected electronic health records (EHRs) through the lens of digital health maturity. He has several years of experience in various medical and digital health roles in Singapore, Australia, and the United Arab Emirates. He has and continues to lead several research projects in collaboration with national and international partners such as WHO, UNICEF, and ADB.
Affiliations and expertise
Research Fellow, Faculty of Medicine with the School of Population Health, University of New South Wales, Sydney and Secretary, Observational Health Data Sciences and Informatics, Australia

MG

Myron Anthony Godinho

Dr Godinho is a Research Fellow at the Westmead Applied Research Centre, University of Sydney. He has a background in clinical medicine and 8 years of experience in health research & teaching, and is an Associate Fellow of the Australasian Institute of Digital Health (AFAIDH), and an Associate Fellow of the Higher Education Academy (AFHEA, UK Professional Standards Framework). His research focuses on Digital Health in clinical applications (cardiometabolic health), in health organisations (social enterprises), and in Global Health (Digital Health Diplomacy). Graduating in 2022 from the Scientia PhD Scholar program at the University of New South Wales, his doctoral research focused on how social enterprises can utilise digital health and citizen engagement interventions to implement the WHO Integrated People-Centered Health Services framework. This comprises an ongoing program of work on Digital Health in Social Entrepreneurship for population-level health and social impact, for which he is also an invited speaker and mentor providing technical, management, and leadership support at several social entrepreneurship programs. As a member of the World Health Organisation (WHO) Collaborating Centre for eHealth at UNSW, his work focuses on the novel area of ‘Digital Health Diplomacy’ for facilitating global socio-technical interoperability in digital health systems. He has also organised and conducted Model WHO conferences across several countries to encourage emerging health professionals to address persisting global health issues.
Affiliations and expertise
University of Sydney

ZW

Zoie Shui Yee Wilkins-Wong

Dr Wilkins-Wong is an Associate Professor at St. Luke’s International University in Tokyo, Japan, and an adjunct/honorary academic at UNSW Sydney, University of Sydney and University of Hong Kong. She believes smart utilization of AI and digital technologies will lead to the betterment of human health. Dr Wong has more than a decade of research experience spanning across areas of digital health policy, methods, design, and evaluation. Having published over 80+ scholarly articles, editorials, and conference proceedings, she has pioneered and assessed a range of population health-centric algorithms, frameworks, and interventions, many of which have been subsequently cited to influence policy development by the WHO, UN, and EU. She is currently the Principal Investigator of a UNICEF funded project on Technical Experts on Digital Health Interventions. Leading a team of academics and industrial partners, the UNICEF initiative aims to improve children’s health through eHealth innovations.

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