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Elsevier

Management and Leadership in the Clinical Laboratory

  • 1st Edition - November 7, 2025
  • Latest edition
  • Authors: Connie R. Mahon, Carol A. Rentas
  • Language: English

Prepare for a leadership role in the clinical laboratory! Management and Leadership in the Clinical Laboratory provides a comprehensive, problem-based approach to unders… Read more

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Description

Prepare for a leadership role in the clinical laboratory! Management and Leadership in the Clinical Laboratory provides a comprehensive, problem-based approach to understanding essential management and leadership concepts tailored for healthcare organizations and clinical laboratories. Each chapter begins with a real-world case-in-point, guiding you through critical topics such as healthcare finance, quality assurance and regulatory issues, laboratory safety, personnel management, and team dynamics, ensuring that current and future laboratory leaders are well-equipped to navigate the complexities of their roles.

Key features

  • Management and leadership concepts are presented through the lens of healthcare organizations and medical laboratories
  • Management practices explored include principles in operations management, healthcare finance, and managing budgets, regulation and compliance, human resource management, and method validation
  • Leadership topics include managing and leading a diverse workforce, self- and external-awareness, leading teams, and developing others
  • Learning objectives highlight management and leadership competencies
  • Problem-based approach in each chapter introduces the topic with a case-in-point followed by a list of discussion points for you to consider as you navigate the chapter content
  • Self-assessment tools, follow-up learning activities, and tips for managers and supervisors provide additional content and opportunities for further engagement
  • Personal reflection and application exercises at the end of each chapter reinforce comprehension and retention of key concepts

Readership

Students in undergraduate, post-baccalaureate, and graduate Medical/Clinical Laboratory Science Programs, especially those enrolled in NAACLS-accredited MLS/CLS programs

Table of contents

PART I Introduction to Laboratory Management
and Leadership Principles

1 The Changing Nature of Clinical
Laboratory Management

2 Essential Concepts of Management

3 Leadership Foundations for Managing Effectively

4 Professionalism and Leadership: Modeling Professional
Behaviors

PART II Planning: How to Get There From Here

5 Organizational Design: Key to Creating
High Performance

6 Strategic Planning and Goal Setting

7 Establishing Policies and Operational Procedures

8 Financial Planning and Budget Allocation

9 Healthcare Reimbursement

PART III Organizing: Transforming Strategy
Into Actions

10 Fundamentals of Quality Management

11 Workflow Process Design and Management

12 Using Critical Thinking to Identify Effective Management
Solutions

13 Leading With Effective Communication

14 Managing Healthcare Information Systems

15 Delegating Effectively

PART IV Staffing: Putting the Right Person
in the Right Job

16 Workforce Management and Succession Planning

17 Workforce Development and Strategic Employee
Improvement Planning

18 Education, Training, and Assessment in the Clinical
Laboratory

19 Employee Empowerment, Engagement,
and Motivation

PART V Directing: Setting the Compass

20 Time Management and Personal Accountability

21 Managing Stress and Work–Life Balance

22 Leading Through Coaching

23 Leading High-Performance Teams

24 Leadership in High-Performance Organizations

PART VI Controlling: Performance Measures,
Regulation, and Compliance
Management

25 Government Regulations and the Impact on Laboratory
Operations

26 Developing Performance Standards
Through Benchmarking

27 Clinical Laboratory Safety Management

PART VII Strategic Growth and Sustainability

28 Organizational Change Management

29 Public Relations and Marketing Strategies in the Clinical
Laboratory

30 Clinical Research and Innovation

Index

Product details

  • Edition: 1
  • Latest edition
  • Published: January 15, 2026
  • Language: English

About the authors

CM

Connie R. Mahon

Connie R. Mahon Director, Organization Development (Retired), Health Resources and Services Administration, Learning Institute, Rockville, Maryland; Adjunct Assistant Professor, Medical Laboratory Sciences, Integrative Health Sciences Department, School of Medicine and Health Sciences, The George Washington University, Washington, DC
Affiliations and expertise
Director, Organization Development (Retired), Health Resources and Services Administration, Learning Institute, Rockville, Maryland; Adjunct Assistant Professor, Medical Laboratory Sciences, Integrative Health Sciences Department, School of Medicine and Health Sciences, The George Washington University, Washington, DC, USA

CR

Carol A. Rentas

Dr. Rentas is an assistant professor in the Biomedical Laboratory Sciences department at George Washington University. She has worked as a medical lab professional in military and civilian hospitals across the country before moving into education with more than 20 years of experience in laboratory science and education.
Affiliations and expertise
Dr. Rentas is an assistant professor in the Biomedical Laboratory Sciences department at George Washington University.