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Student Workbook for The Administrative Dental Assistant

  • 6th Edition - December 15, 2023
  • Latest edition
  • Author: Linda J. Gaylor
  • Language: English

Learn more effectively with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The A… Read more

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Description

Learn more effectively with a wealth of interactive exercises for practice, reinforcement, and recall! An indispensable companion to the textbook, the Student Workbook for The Administrative Dental Assistant, 6th Edition combines the key objectives and content of the book with challenging exercises — putting the information you need into a practical context. Separated by chapter for easy correlation to the text, the workbook contains chapter summaries; learning objectives; short-answer, matching, multiple-choice, and/or fill-in-the-blank questions; case scenarios followed by critical thinking questions; and fun puzzles to reinforce key terminology. The Dentrix Learning Edition practice management software, combined with original exercises in the workbook, help you learn to use the software and prepare for your career. New content covers navigating dental office technology, communication and social media, and more.

Key features

  • Case studies provide patient information that students will use to create electronic health records so they can practice what they have learned. Exercises are flexible and can be completed with Dentrix Learning Edition, adapted to be used with most practice management software, or completed using the patient paperwork provided
  • Correlation with the textbook enables students to follow along at every step to ensure their comprehension before moving forward
  • Review questions, exercises, and puzzles reinforce learning and offer students a myriad of opportunities for self-assessment

Table of contents

Part One Introduction to the Dental Profession

1. Orientation to the Dental Profession

2. Dental Basics

Part Two Communication Skills: Principles and Practices

3. Communication Skills and Tools

4. Written Correspondence and Electronic Communication

5. Patient Relations

6. Dental Healthcare Team Communications

Part Three Managing Dental Office Systems

7. Computerized Dental Practice

8. Patient Clinical Records

9. Information Management and Security

10. Dental Patient Scheduling

11. Continuing Care Program (Recall or Re-Care Systems)

12. Inventory Management

13. Office Equipment

Part Four Managing Dental Office Finances

14. Financial Arrangement and Collection Procedures

15. Dental Benefit Plan Processing

16. Bookkeeping Procedures: Accounts Payable

17. Bookkeeping Procedures: Accounts Receivable

Part Five Managing Your Career

18. Employment Strategies

Appendix: Patient Paperwork

Product details

  • Edition: 6
  • Latest edition
  • Published: December 15, 2023
  • Language: English

About the author

LG

Linda J. Gaylor

Linda Gaylor holds a Bachelor of Science degree in Public Administration with a minor in Organizational Management, and a Master of Education degree in Educational Management. Linda worked in private practice as an administrative assistant, office manager, and RDA for more than 20 years, and also taught for 15 years to prepare students for careers in all areas of dental assisting. Linda is retired, but has continued to expand her dental assisting skills by staying up-to-date with current trends and practices and has formed a consulting group to provide assistance in curriculum development and dental practice management.
Affiliations and expertise
Retired Coordinator, Curriculum and Instruction San Bernardino County Superintendent of Schools Regional Occupational Program, Career Training, and Support Services San Bernardino, California, USA