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Chandos

Electronic Financial Services
Technology and Management
1st Edition
Hakman A Wan
English
Electronic Financial Services provides an extensive overview of technology management and information communications technologies (ICT) in the financial services. Chapters cover E-banking, E-insurance, E-stock trading and E-fundraising and use examples of state-of-the-art information systems that are supporting the Internet operations of many financial service institutions.
Practical Leadership
1st Edition
Gordon MacKay
English
This management book is published in association with the Institute of Leadership and Management (ILM). Drawing upon both contemporary experience and that of well known leaders, this book offers practical advice and guidance to inspire, encourage, and inform anyone facing, for the first time, the real day to day challenges of leadership. Over recent decades technology and education have led to great challenges for traditional styles of leadership. Nevertheless, the author demonstrates real prescience in ancient tales of leadership, its initiation and development and their practical value for leaders today. The book opens with the author’s account of his own initiation into leadership; of being propelled totally unexpectedly and quite unprepared into the practice and challenges of leadership. The book contains reflections on and fundamental insights into the nature and practice of leadership. Illustrated with many rich examples, metaphors, allegories and illustrations, the author exposes consistent patterns marking the practice of great leaders.
Building Bridges
Collaboration Within and Beyond the Academic Library
1st Edition
Anne Langley + 2 more
English
Intended for academic libraries, this book covers all aspects of collaboration. Technology has increased the need for, and the ability to, collaborate at work; the first part of the book contains a discussion of: the basic how's and why's of collaboration; building an environment where collaboration can flourish; descriptions and how-to's for using technology tools which aid and enhance the collaborative process; a process of how to get started in collaborative projects; and how to manage them once you begin. The second section of the book presents real-life case studies of collaboration in academic libraries followed by discussions of how each project worked (or not) and why.
The Institutional Repository
1st Edition
Richard E. Jones + 2 more
English
Providing a thorough review of the concept of the Institutional Repository (IR) the book examines how they can be set up, maintained and embedded into general institutional working practice. Specific reference is made to capturing certain types of research material such as E-Theses and E-Prints and what the issues are with regard to obtaining the material, ensuring that all legal grounds are covered and then storing the material in perpetuity. General workflow and administrative processes that may come up during the implementation and maintenance of an IR are discussed. The authors notes that there are a number of different models that have been adopted worldwide for IR management, and these are discussed. Finally, a case study of the inception of the Edinburgh Research Archive is provided which takes the user through the long path from conception to completion of an IR, examining the highs and lows of the process and offering advice for other implementers. This allows the book the opportunity to introduce extensive practical experience in unexpected areas such as mediated deposit.
Leading Empowerment
A Practical Guide to Change
1st Edition
Mike Applegarth
English
A toolkit for those at different stages of the spectrum of leadership, Leading Empowerment describes at each level what empowerment looks like, feels like and sounds like. The book offers a structure and framework of 'how to' enable a workforce. Specific examples are drawn from public and private sectors, service and manufacturing, for both large FTSE 250 companies and small and medium sized enterprises. This is a 'hands on' book. It will assist anyone who wants to learn about empowerment, what differentiates it from delegation and how it can be implemented in any kind of organisation to achieve the benefits outlined.
Leadership Scaffolding
1st Edition
Judith Elliott
English
Leadership Scaffolding discusses the practicalities for middle managers of leadership - providing readers with the framework or scaffolding to being an effective manager. It’s not theory - it’s all about what the seriously good managers actually ‘do’. When we start our careers, we learn in compartments: this course on delegation, that workshop on motivation. Of course hit and run training courses help us, as does a good role model or two, but the best managers are the ones who construct a framework of actions around the main focus of getting the job done that means it gets done more efficiently, with less stress and is ultimately more rewarding for all concerned.The good news is that although there are some common, threads this framework, or scaffolding, has different shapes - depending on your unique business or management style. This book provides readers with that framework or scaffolding.
Body Language and the First Line Manager
1st Edition
Eunice Lawton
English
Body language can account for 70% of the message people give out. Aimed at first line management, this book examines basic body language, the impact that body language can have at work, and how we need to ensure that we are giving out the right non-verbal messages in different management situations. Practical tips are provided on how to improve communication and interaction through the use of appropriate body language.
Bullying and Sexual Harassment
A Practical Handbook
1st Edition
Tina Stephens + 1 more
English
Bullying and Sexual Harassment provides practical guidance on how to recognise and reduce bullying and harassment. It explains and advises on what steps a manager should take when they first become aware of such problems and how to be pro-active rather than reactive. It is written in an easy to follow, friendly style especially designed for use by those having to grapple with such a difficult and sensitive area. It addresses such issues as: why does it seem so hard to deal with it? When does friendliness or banter become sexual harassment? When does firm management become bullying? How do you recognise bullying in the workplace? How should you deal with complaints of bullying or harassment and what are the pitfalls? The book is considered in the context of the situation in the UK and British case law.
Being the Best You Can Be
A Guide on Personal Development for Managers
1st Edition
Ian Hunt
English
This management book is published in association with the Institute of Management and Leadership (ILM). Everyone is so busy rushing around doing their own thing – working, parenting, fire-fighting, trying to manage themselves and others, and in many cases just surviving. Being the Best You Can Be examines how individuals can develop themselves, control different aspects of their life, become more organised, welcome change and tackle challenges face on. Chapters discuss organisation skills, how to maintain a positive attitude, managing stress and building a successful team.
Intellectual Property
The Lifeblood of Your Company
1st Edition
Mark Elmslie + 1 more
English
Written by two intellectual property (IP) lawyers, experienced in contentious and non-contentious matters, Intellectual Property deals with different types of intellectual property protection and how to apply for them. It also covers how to cope with the infringement of one’s intellectual property or allegations that it infringes someone else’s intellectual property. Finally, the book advises on how best to exploit one’s intellectual property rights and the sort of commercial agreements that will be entered into as a result. Aimed at business people rather than lawyers. Intellectual Property contains concise, practical, day-to-day advice rather than the study of legal theory or case law.

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